Careers
E-COMMERCE BRAND ASSISTANT ROLE
We can't wait for your applications, please send your CV and a brief cover letter explaining your relevant experience to hello@cloud-eighteen.com
We are happy to announce we are recruiting for a new member of the Cloud Eighteen team.
We are looking for a creative and driven brand assistant to work across the e-commerce business and in-store experience at Cloud Eighteen.
MAIN DUTIES AND RESPONSIBILITIES;
-Overseeing Shopify retail site including order fulfilment, inventory management, customer care and support, sales tracking, new product uploads and operations
-Promotional planning for seasonal events and celebrations, coming up with new ideas for promotions and discounts
-Managing influencer relationships and searching for new opportunities
-Trend reporting, in order to implement these into strategic marketing approaches
-Dealing with all customer service enquiries and handling any returns or complaints
-Supporting the social media manager with ideas, content creation and management of these platforms where necessary
-Creating marketing content for email newsletters, planning these strategically in line with sales and social media traffic
-Assist with the day-to-day running of our E-commerce and in store business
SKILLS AND EXPERIENCE;
-Must have experience in E-commerce retail (preferably Shopify or something similar)
-Proven ability to handle customer service through email
-Digital design skills
-Marketing background or awareness is preferable
-Ambitious and driven with a positive attitude
-Self-motivated
-Flexible and able to multi-task
-Ability to put forward and discuss new ideas
-Strong English, Maths and computer skills are essential
-Attention to detail and organisation skills
-Excellent communication skills, both written and verbal
-Willingness to assist in various tasks
The role is 3 days a week - Loughton, Essex based. We are looking for an immediate start.
With love, Cloud Eighteen x